Residential QoS Commitment

Residential QoS Commitment


QOS Timelines (Residential) Installation Repair Cancellation
Services Working Days Calendar Days
LinkMe Voice 1 1 45
Long Distance (existing customer) 1 1 45
Long Distance (new customer) 3 1 45
Broadband Internet (DSL ISP only) 1 Up to 7 45
Broadband Internet (DSL ISP & access) 10 Up to 7 45
Broadband Internet (VDSL ISP only) 1 1 45
Broadband Internet (VDSL ISP & access) 21 Up to 7 45
Online Backup 1 2 45